I was not planning to go to Uganda on a tour as I was in Tanzania with my husband and we had a great time. Then we hatched a plan... read more to go for gorilla trekking for 3 days in Uganda. We contacted 4x4 Car Hire Kampala on Whatsapp, they arranged our trip at unexpected cost and it was last minute and unforgettable experience.

So we decided to go for it, it was very quick and smooth and I was able to book the tour and they ensured that we would be on time for our international flight.

The tour was amazing, even though it was raining all day we managed to see so many beautiful wild animals and encounter with gorillas was very amazing, it exceeded all of my expectations. Our tour guide, Joseph, did a great and providing a lot of information regarding the wildlife.

  If by chance you ever need to get the vehicle repaired, you will never see that money again.
We saw the bad reviews, but concluded they might just be some... read more unlucky people, because the other reviews were quite good.

We were 4 frineds traveling through Uganda, Kenya and Tanzania in two weeks, so we rented a car from Car Hire Kampala.

To sum up all the trouble we had:
- When they gave us the car, they warned us that we need to pour engine-cooling water in the car every day. A little weird, but ok, will do.
- 10 minutes after we got the vehicle, we find out that the trunk door doesn't lock. They couldn't fix it, but we agreed that they can permanently lock it and we'll handle our stuff throgh the back doors.
- Next day we were near the Kenyan border and police warned us that the front tyres had to little profile. They really were bad tyres. The police tried to give us a ticket for that, but we talked our way out of it.
- Nothing special for 2 days, we poured water in every day and all was good. Then we encountered our first big long hill and the radiator cap blows off. The car overheated. The owner of the car told us to find a mechanic and get it fixed, so we did. We sent him proof of repairs and payment and we were on our way. As soon as we asked the owner how will we settle the reimbursement, he started blaming everything on us.
- The car overheated a few more times in the next few days until one mechanic found that the pressure cap was faulty.
- We also needed to get both of our front tyres patched a few times, because they were so thin without a profile.
- On the second to last day also our alternator belt broke, so we had to get that fixed or the car wouldn't start in the morning.

During the whole trip we were constantly communicating with the owner, sent him the receipts and so on, but he never hinted on any reimbursement. He said he needs to look at the car first, to see what was the problem.
Long story short (not really), we return the car to the driver that will take it back to Kampala, some time later it arrives and the owner just stopped replaying to us. He ignored us on every platform we could find, so here we are.

  Great car hire - Great service and good communication! The car was in good condition and we had no problems along the way. Very good experience overall.

  Great experience renting a 4x4 - We rented a great 4x4 from this company, not too big and very manageable for driving around Murchison falls NP. They dropped the car off and picked it up from... read more our accommodation which was very handy. Would definitely rent a car off this company again.

  We are a family of 5. We were road tripping Uganda for 10 days. The car that was recommended for us was perfect. We got great value for our money,... read more the service was great. Pick up and drop off like we asked. Great!

  Great experience - We rented a car to go at Nyege nyege festival. They picked us up at the airport in the middle of the night and they also dropped us there at... read more the same time. The car was perfect for the roads, reliable and we had no problems whatsoever. Leonard was very helpful and easy to communicate with. I would highly recommend them.

  Great service , we rent a 4x4 toyota land cruiser for 2 weeks to Jinjia and back to Kampala with driver. Herbert has been reliable a professional. The landcruiser was... read more a bit old for the price paid but all in all i recommend the company.

  Very positive experience for my upcountry travels. I communicated in advance to book a car for 3 days and I was informed booking was fine. I did this all while... read more abroad and driver even met me at the airport.